The City of Sacramento is continuing its response to the issue of homelessness, as detailed in a recent progress report by the City’s Incident Management Team (IMT). In a week, from Nov. 3 to Nov. 9, the City received 547 calls via its 311 customer service about unsheltered individuals, the IMT report shows. While the number of calls may suggest a modest figure, these interactions opened a substantial 2,151 cases related to homelessness—a reflection of how a single call can branch into multiple concerns or actions.
With the City’s upgraded 311 reporting system, a clearer picture is emerging of how cases are being managed. Between Nov. 3-9, nearly 3,000 cases were closed, indicating that incidents were resolved or no longer required intervention when City staff followed up. According to the Sacramento City Express, this data represents an ongoing effort to improve transparency and effectiveness in addressing the complex challenges of homelessness.
Outreach is another integral part of the IMT’s weekly efforts. One hundred folks found themselves enrolled into shared databases that are aimed at connecting them with shelters and other vital resources, as per the City’s Department of Community Response. The same week saw ten individuals placed into housing at the City’s Roseville Road campus or the Outreach and Engagement Center (OEC), though capacity at these facilities is notably tight, with no Pallet homes or trailers left at Roseville Road and only seven spaces open at OEC.
Moreover, the impact of homelessness extends beyond individuals—it affects the environment in the form of waste accumulation. Confirming its commitment to public health and safety, the City removed 58,400 pounds of trash from various sites last week. Detailed information regarding the IMT’s efforts, including cumulative outreach, compliance, and cleanup activities, can be tracked on the City’s data dashboard, spanning back to September 2023.
